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Frequently Asked Questions

What Should I Do if I’m Ready to Get Started on my Home Remodel?

So, you’ve decided to make some stylish upgrades to your home—getting started is easy! Give one of our expert customer service representatives a call today. They will talk to you about the different things you’d like to change about your home and set-up a free, in-home consultation. If you’d rather, you can also submit a contact request through our easy-to-use online form and one of our representatives will be in touch ASAP!

What Should I Expect During My Free, Initial Consultation?

When you book a free, in-home consultation with WindowWorks, one of our friendly home remodeling consultants will arrive on time to further discuss your expectations and ideas for your upcoming renovations. They will also go over your budget needs, and show your product options and samples that might be good options for you. During the final part of your initial appointment, your consultant will take precise measurements of your space and existing fixtures before providing you with a detailed pricing estimate.

Is There a Difference Between a Renovation and a Remodel?

While the words renovation and remodel are often used interchangeably, they are quite different. During a remodel, the primary goal is to alter the overall look and function of a particular space in your home. A renovation, on the other hand, usually involves restoring or repairing an existing fixture, such as installing a new door.

Can You Show Me Photos of Previous Home Remodeling Projects You’ve Done?

Absolutely! We regularly update a gallery page of ‘Past Projects’ on our website that you’re welcome to look through.

Will My Home Renovations or Remodels Take a Long Time?

Depending on how complicated your project is, our expert contractors aim to have most of our home renovations and remodels completed in just a day or two!

What Should I Do to Prepare for My Home Renovations?

The only thing our customers should worry about is removing personal belongings from the area being worked on. This way, our installers can get right to work once they’ve arrived.

Will You Subcontract My Home Remodel?

When you hire WindowWorks for your home renovations and remodels, you can rest assured that you will be working with our full-time factory-trained and product-certified team. We never subcontract our work to other businesses.

Is Your Company Licensed and Insured?

Our home remodeling company is fully licensed and insured to protect your customers and employees best.

What Does My Home Remodeling Contract Include?

Before we start any project, you will be asked to sign a home remodeling contract. This document covers every aspect of your renovations from start-to-finish.

Is There a Warranty for Your Services?

In the unlikely event that a problem arises with your installation or products, you won’t have to worry about a thing! We are proud to offer an unlimited, lifetime warranty for as long as you’re living in your home. At no extra cost to you, this warranty covers everything about your service, including labor and parts.

Do You Take Credit Cards?

Yes, we are set-up to accept credit card payments.

Do You Have Any Financing Options?

In addition to offering some of the most affordable prices in the Chicago area, we also offer flexible financing plans to ease any financial strain during your home renovations.

Do You Offer Services to Better Heat My Home During the Chicago Winter?

If there’s one thing we know about Chicago, it’s that the winters can get icy and frigid! Our expert technicians have different available options to help you better update your home for the cold, winter months.

Are There Windows that Can Stand Up to High Chicago Winds?

When you live in the windy city, it’s easy to see why having high-quality windows is essential. Our replacement window options are made to withstand even the harshest weather conditions.