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This was my first time using WindowWorks. I also had 2 other appointments set-up with other window companies (which I cancelled after Henry’s presentation). Henry arrived on time and was very professional, courteous and funny – I felt like I was having a casual conversation with a friend. Henry provided excellent knowledge of the windows we wanted to purchase – even bought in a sample and showed us how it works. There was no-hassle or pressure to purchase. Henry had us feeling so confident in the products and cost, in addition to windows, we also ended up purchasing gutters, soffits and fascia. I asked a lot of questions and he was very patient and didn’t try to rush the answers. Henry was such a great personable person and because he was so detailed I recommended him to other family members. I also have to mention the crew who came out to install the gutters were also very professional – did a great job and cleaned up when they were done and the window works staff always kept us updated on the project. Great job WindowWorks, I will definitely recommend you to others! Henry Billups is the greatest!!
We are still waiting to have our windows installed. We purchased the windows in the summer and they said the windows would be installed in November. They then said the windows would be installed in December. It’s now January and the 4 windows we purchased are still not installed. They never ever call you. You have to call them to get an update. Very disappointed and we still don’t have 4 windows.
David Josephs explained all options great guy to deal with!
Window Works really let me and my family down. Met with them at 5pm the day before Thanksgiving and spent 4 hours going over plans and getting an estimate. Finished at 9pm. A week later we agreed to the cost and set up another appointment to finalize. Another 3 hours to sign the deal and get the financing set up and agreed on. They set up another appointment to measure the house to order and the next day want to cancel my order. They are not equipped to handle Chicago style homes. I lost a month of my project time and 7 hours of working on this of my personal time. I was even approved for financing. Why would they not have told me this after assessingbon the 1st trip. Find a more professional company or at least if you live in Chicago dont waste your time. Didnt even want to give 1 Star but to write a review I was forced to. Find another place to put siding on your home.
Wonderful! Prompt and friendly service, especially from Customer Service rep. Michelle!
The salesperson, Stephen Millet was a very professional, polite person who showed excellent knowledge on his products. He asked questions on what we needed and checked out all the windows we wanted replaced and answered our questions without hesitation regarding replacement, costs, etc. He was very willing to discuss the prices and we came to an agreeable end and finished our meeting with a purchase.
Service was very precise when windows were installed at my home. Therefore, I also called Window Works for installation at my father's home. Kathy was great with follow up calls and text messages to me regarding scheduling and my satisfaction. Professional customer service is always appreciated and never forgotten. Thank you Kathy
I recently replaced two patio doors, master bedroom windows and the garage access door. From the no-hassle salesperson to the conceriege, who kept me informed during the production process, through installation, it was a great process! I will definitely use them for future projects and highly recommend this company!
From the sit down meeting with Mr. Henry Billups our sales man, to the installers Mr. Alex Jose the work was professional done! The quality of the martials are excellent. I will certainly use this company in the future and recommend to my friends & family!
Matt S. showed up on time, as Window Works always does! Matt was courteous, patient and very knowledgeable! We called upon Window Works again because they installed several windows for us before and did an excellent job!. We look forward to completing our last stage of windows in the near future too! Thank you so much Matt! See you in our next and last stage of windows!
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