On time, on budget, done right the first time.
Jeff Aqonath made our window works experience Great! Very easy to talk to, very knowledgeable about the Window Works product. Worked with us on pricing to meet our needs. The service team was very professional. Did a great job and cleaned up their areas well. We love our windows and patio doors soo much, this year we are doing the rest of them with Jeff and Window Works.
We had windows installed by Window Works a little over two years ago.. This winter we noticed condensation in between the double pane glass on a couple of our windows.. The fog was not inside or outside on the glass,, it could not be wiped away.. I immediately thought great here we go.. 🙄 I called window works and they asked what the problem was.. My customer service contact was Michelle and I couldn't be happier.. Michelle treated me like I was family!! I explained what was going on and Michelle asked me if she could sent me a link so that I could send her a couple of pictures of our problem.. Me being a natural cynic thought now the have begins.. She'll say she sent it and I'll never get it or I'll get it but she'll say she never got the pictures..I figured this will go on until one of us is tired.. Nope... Not at all the case.. I heard my text go off even before hanging up the phone with Michelle.. As we continued to talk I snapped a couple pics and sent them back and she had them before even hanging up the call..I was truly amazed.. Michelle told me she would get with someone from her team there to better diagnose the problem according the the info I gave her as well as the pics and get right back to me with a solution to our problem.. Michelle did exactly that!! Within no time at all Michelle had an amazing tech named Dave come out and replace the glass on 2 of our windows.. Dave was friendly,, professional and obviously seemed to know what he was doing.. Dave was in and out and we were back in business.. A short time later I noticed the same problem in another window and it was handled exactly the same way.. Window Works doesn't only talk the talk the walk the walk!! Window Works did everything they said the would do.. From our sales consultation right down to doing the right thing and standing by their product when we had a problem.. The second time a tech named Vova came out and again astounded us with his knowledge and level of overall service.. We have never been happier with an overall purchase and level of service like we received and continue to receive from the amazing staff over at Window Works.. I am Truly Blown Away and need to say if u decide to go somewhere else other than Window Works I can only wish you luck that any part of your experience not to mention overall is at least half as good as ours has been choosing Window Works.. Believe me when I tell you I really believe Window Works has our best interest in mind and truly go all out to make sure we feel like a valued customer!! Worth every penny!! Thank you Michelle and your whole team over there at Window Works!! Thank you!! 🙂🥰
An absolutely wonderful experience and the Installers were great! I could feel a difference the day they were installed. So happy looking to get more done.
My mom and dad purchased new windows from Window Works. They are great quality and you could tell a big difference immediately upon install. The customer service department and the installers are great to work with and very friendly.
Satisfied with how everything came out and even on issue with one window
I had never purchased windows before and a neighbor recommended Window Works. Consultant David Josephs came to my condo, well prepared with props, and talked me through the process. He was very personable, very knowledgeable about the product, and worked to get the best price that he could for my purchase. Because of David Josephs' professional manner and knowledge, I would recommend Window Works to others.
This was Our 1st time ever consulting with someone on the purchase of windows for our home and we had no idea where to begin. David Josephs was prompt, knowledgeable, articulate and even brought props to help us understand better how to choose and what not to settle for. He absolutely believes in the product and made us feel completely at ease and was even able to help us create a plan that worked for us at a price we could appreciate. We felt comfortable enough that we signed on the dotted line without feeling the need to consult another company
Thanks to Verdell and Robert, my window was installed ontime, efficiently, expertly, and with little to no debris left in my kitchen. Their excellent customer service is why we are "repeat customers"!
Installation was quick and clean - great job Verdejo & Robert! Thank you for a job well done! Everything looks great!
The service was excellent! The technicians Verdell and his assistance were the best. They were on time, explained the scope of work and very professional. Keep up the Good Work!
PLUS No Interest / No Payments for 1 Year!