Thank you to Eric Gunther for being flexible, caring, and responsive to our needs. The other companies had heavy upfront pressure to sign a contract, despite our situation. Eric thoughtfully presented us the options and allowed us time to think, review and compare other options. Big kudos to Michael, foreman, and Albert, installation technician. They reviewed the job and ensured we were getting what we planned for, and they delivered! The quality of the work surpassed our expectations and they emphasized the importance of the small details which made the house look great! We are so glad that we contracted your team to give our home a facelift, thank you!~!
I just had my windows replaced on Wednesday. The two gentleman that installed them were outstanding. They did a fantastic job. The neighbors came over to compliment us on how nice the windows looked (especially the Bay Window). The salesman who came out to do the presentation was absolutely one of the best. He spent time showing us the features of the window's and explained everything down to the smallest details. I could not ask for better service. Would Highly recommend this Company. Thank You!
I am extremely pleased with Window Works. The gentleman that came to give our quote was pleasant and easy to speak to regarding our concerns and preferences. Our windows were prepared ahead of the estimated date and the installation was done in one day. The installation team did a great job with not damaging the molding around the windows and did a great clean up post installation. I am highly satisfied with my windows!!! Thanks again!!!
Everyone was great, from the salesman that spent many hours with me going through the many different types of windows and all their features, to the installers which worked fast and were very courteous. They cleaned up all around the house and did a great job with the installation. And needless to say, the windows are great! The insinuative value of these windows is top notch. The house feels so much better now. Can't wait to see my next energy bill. Thanks Windo Works.
I want to thank Window Works for resolving a problem I may have mentioned on a previous review. Our new windows are beautiful and the installers were very professional, polite and efficient. We would highly recommend this company.
The salesman who came to our home for a free estimate was very courteous and knew "everything" about their windows. He answered all our questions and we never felt any pressure to buy. The windows were manufactured ahead of schedule and the installation was quick, beautifully done and they cleaned up as if they were never there. We're just SO happy with Window Works attention to detail.and happily recommend them to anyone.
Had a rough start with a lot of miscommunication on my order. Started dealing with my new best friend Gina and got things moving. She was great to deal with and my windows were finally delivered and installed as she promised. Her communication with updating me on production status was great, which is why I will do business with them again. Installers were very professional and courteous and answered all my questions. I was concerned with them installing at the end of December with the Chicago cold but they did a wonderful job and I was impressed with the short amount of time for them to do the rough fit of the windows. As soon as they were done, a Window Works rep showed up to inspect their installation, which I was very impressed with. Had another minor snag at the end, but everything worked out just fine. Again, I will definately have them do other windows that I need to have replaced. I am so happy I went with Window Works to do my replacements.
Our sales rep, Andrew, was great. He wasn't pushy & answered all of our questions. The installers were fantastic & the windows look terrific! The one thing that makes me hesitate to recommend the company is the customer service. We were, at first, given a week to expect the windows. We didn't receive more information so I tried calling customer service. Nobody answered & I was unable to leave a message as there was no voicemail. I called our sales rep who got them to call us & they then said it would be the following week. Again, we heard nothing. I emailed them & they called to give us another date & said they would call the day before with a time. No call. I got on a live chat with a person who connected me to service rep who finally gave me a time frame. Perhaps it was the particular office we were assigned. Everything else was great so I suggest that the company should straighten out this matter & will get many more referrals & repeat business from this area.
I heard about them in Orland mall I ordered my new Windows they're very good they keep in touch with my to tell me were the work. They are very good people the the salesman the workers and the boss.The order is ready before the time they did Excellent job I love the way they deal with there customers they did very good work thank you Window works
We were very impressed with Eric Gunther he was not a pushy person trying to make a sale which we really liked.Your installers Mike and Paul were outstanding and they did an EXCELLENT JOB with putting our windows in.The two things that we are not happy with is that you say on tv about a restaurant dinner card with your in home estimate which we still haven,t gotten and its been two months already.Another thing is that we have to wait another month for another window to come in because it wasnt measured right so that would make it a total of three months of waiting to get all of our windows . But we are very happy and love the new windows that we do have in
Getting pricing from WindowWorks is fast and free — no commitments. Our customers love us and you will too!
Don't be unprepared with your upcoming home improvement!