My installers arrived on one the coldest days of the winter and they got to work. Very courteous and polite. After installing door I wanted a keyless deadbolt instead of the regular one, then it got crazy lock would not work, youtube ,mfg called nothing worked. Mfg said the motor was bad they waited while I went and got another one New lock worked these guys went above the line of duty. IDoors installed beautifully. I am a contractor and never seen this kind of customer service. Did I also say another rep came by to see if I was satisfied

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