Had a problem with the interior vinyl transition strip between two new windows installed and had also a small leak. They came out and re-caulked the outside and reapplied the interior vinyl strip. Fortunately, the window no longer leaks, but, unfortunately the vinyl strip would not stay glued. Within one week, Ty (Tyrone) came out and evaluated the situation and recommended that a wood strip be used instead. The wood matched the interior wood trim and it looks great. Their quick response time to address these issues was extremely satisfactory.
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