I was very impressed with the work ethic of Mike and Paul. They did a great job installing the windows and I am very happy. Thank you for all the courtesy all of your staff gave me.
I had windows siding, gutters, etc.... done to my front house and the coach house. I needed, additional gutters added to the front. Hector came out, explain that two more gutters were needed on the side of my house, which is where my driveway is as well as the front door. Their was water , two puddles towards the back, Hector stayed, that side of the house needed the gutters so the water could drain. Hector and Vova, came out this Friday? introduce themselves with a hand shake, explain where they would like to install the additional gutters. I agree, and the work was done in a reasonable time. Hector ask, if everything was ok, I stated, yes! And was told to call if I had any questions. With a hand shake from both of them, they left. I know, that the next home owners will be please with their work. They’re both very professional, and will listen to your needs. I’m a happy customer with Window Works, I keep giving them my money. Lol!!!!
I called to inquire about door installation and these guys are excellent. Extremely professional and fantastic customer service. They are quick, reliable and product is great quality. From the salesman to the last person installing the door and adjusting the screen door were amazing hard working people. I will definitely use Window works again for any other projects in the house! I highly recommend this company!
Excellent service from my first call to competition! I am very happy with this service and will call them if I need any work again most definitely! They are reliable, quick and most fantastic customer service!
Window Works has amazing products and fair pricing, but their customer service is the best ever. Every person I've had to contact or communicate with had excellent customer service skills. They are extremely professional and courteous. Their service technicians are very knowledgeable. Vovo came to follow up on a service call and it only took him a few seconds to figure out the problem I was having. He corrected the problem in just over ten minutes and explained to me in detail what was going on. He showed me the correct way to operate my window and let me know that I can always call if I needed help again. It is very refreshing to do business with people that love what they do and actually care that you are a satisfied customer.
HENRY WAS AWESOME, GREAT EXPERIENCE
windows which I replaced 8 yrs ago, one of them, the top window broke and would fall. window werks had a tech out in less than a week. Vova was my tech and he fixed the window in about 20 minutes. I was very impressed that he took off his boots immediately upon entering my home. had all the proper tools and put new parts on my window. Thank you Vova and Window Werks !
From sales to install our experience was excellent. We had 8 slider windows installed. The installers took about 7 hours from start to finish. They walked us thru the entire process, answering any question we had. It was actually a great education. The install company was Mack Builders. The installers were Mike and Paul. We were very impressed with their professionalism. All the old windows were hauled away and the whole area was as clean as before they started. During the installation Window Works had an inspector, (Greg) out to make sure there were no issues and that all of our questions were answered. The concierge group was fantastic to deal with. It’s was a real pleasure calling, talking to a person and getting all our questions answered. We would definitely recommend this company!
My experience was excellent!! Mike was VERY knowledgeable and made me feel very comfortable. I've never bought without thinking it over but I did today. He took away all my doubts. Oh, the windows are great too :)
My warranty had just expired, but because it was a manufacturers defect in some trim, they replaced the part at N/C, and VOVA replaced the part, recaulked it and did a nice clean, great job overall. Even in 28 deg temps.
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