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4.9
377 reviews

WOW!!!

Michael P.

Window Works (WW) is an awesome company that stands behind their products and services!!!! My seven year old WW sliding door needed a repair to secure the aluminum trim on the bottom of the door. Michele from WW did a great job of coordinating with her team to figure out exactly what service was needed. We were able to share/use phone pictures so her and her team could look, discuss and determine what was needed. Then she scheduled the service. This saved time. Next, Ryan from WW came out and fixed the loose aluminum piece and he did a great job too! Ryan also made sure that the screen door and sliding door worked like new again! It is a nice to work with such caring and professional people!!! I can't wait to get my new windows from Window Works!!!! I confidently recommend Window Works, you will not be disappointed!!!!

WindowWorks

Ryan would be excited to know that you enjoyed his service! Ryan is always going the extra mile during his time at work. We will definitely share this with them. Looking forward to serving you again in the future!

Love my windows

Brenda L.

Window Works did a great job Wish I could remember guys name that put in my windows He did great job Samantha an Yesica were a great help with any questions I had Love my windows

WindowWorks

Thanks for the awesome review, Brenda! We work hard to meet your expectations, and we’re happy to hear we hit the mark with you.

Excellent

Gerald B.

Hector, Vova and Michele took great care of my issue and addressed my concern and resolved everything. They all did an excellent job and would recommend window works

WindowWorks

Thank you for the nice review. We will be sure to share your kind words to our Team! We agree Hector, Vova and Michele are an asset to Windowworks!

Great windows

Maggie M.

Love these windows! My only complaint was a very long sales presentation. I think he was a newer sales rep. He was very thorough! Another rep came to do final measurements. I said my bay window could be pushed out a little further if I was interested. I love the extra space! I was told a time frame for the windows to be built. The sales concierge contacted me to keep updated on the status and scheduling of install. The two installers did a great job, cleaned up and were friendly. The windows are very energy efficient so far. Have only experienced them in spring/summer. They do keep the warmth from the southern exposure out. I get the sunshine, but not the heat. Very pleased with every aspect of WindowWorks customer service, installers and product. Thank you

WindowWorks

Thanks for leaving a review and we are glad that you enjoyed your experience with us.

Top Notch Customer Service

Aileen

Thanks goes out to Ryan who arrived on time and performed top notch service with a friendly demeanor. He went above and beyond to make sure that I was satisfied with our dirt knob replacement and gladly recaulked around the door where I asked him to. Window Works stands by their work! Professional and easy to work with.

WindowWorks

Thank you so much for your kind words, Aileen. We really appreciate you taking the time out to share your experience with us—and we agree, Ryan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Excelllent Sales Presentation and Installation

Gene F.

We are very pleased with our new window replacement, sales presentation informative and and well done. The installers did a wonderful job, pleasant and professional.

WindowWorks

Thanks for leaving a review and we are glad that you enjoyed your experience with us.

Need one window She said to go to Angie list

Linda J.

6(

WindowWorks

Thank you for leaving a 5-Stars review. At Windowworkas, we continuously strive to serve you better. Looking forward to serving you in the future!

Honesty at its best

Kevin

Five stars. Chris came by our home in Palatine to do a review of ten windows we thought we needed to replace in three bedrooms....based on water pooling on the window bases, and inconsistent temperatures in the bedrooms. Quick solve: he instructed us to get an HVAC service into check out the system that was installed in the early 90's when our home was built. There appears to be some outdated equipment here and that's not providing the correct levels of humidity we need to alleviate the water. And yes, I have spent time adjusting the settings of the humidifier based on outside temps. His recommendation to replace our current windows was only to solve for higher efficiency in our heating and cooling - keeping external cold and hot air out, and keeping heat and AC in. He confirmed there is no need to replace our windows now to achieve that, and just stick with what we have. Long story short: an overdue HVAC service will be more affordable for us than replacing windows. I was embarrassed for wasting his time, but thanked Chris several times for providing an honest POV and not selling just to sell. I appreciate this so very much. When the time does come for replacement, Chris and WindowWorks get the first call for service.

WindowWorks

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark!

Great Team

John D.

The team at window works is top notch. They have a great pulse on the business and will continue to please customers long into the future.

WindowWorks

Thanks for the awesome review, John! We work hard to meet your expectations, and we’re happy to hear we hit the mark with you.

Window Works Soars!

Frank M.

We just spent the evening with David Josephs of Window Works in Bolingbrook. David is an excellent rep, very knowledgable and gave a great presentation. He totally sold us on his product. We were not going to do the work until spring of 2022, but David sold us on doing it this fall. We are totally excited about replacing all the windows and doors on our 50 year-old townhouse ??

WindowWorks

We look forward to helping you with your window project. Thank You,

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4.9 out of 5
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